Carl F enhances sales management and supply systems
With service at the heart of its distribution policy, Carl F Petersen Ltd has invested heavily in latest technology for both sales administration and warehouse management. New software and reporting tools have been purchased that benefit the company's supply service for both hardware products and the Carl F direct professional tools/accessories on-line shop.
State-of-the-art ultra mobile PCs have been supplied to the Carl F field team which enable wireless access to office data using 3G technology. The company's Customer Relationship Management (CRM) system has also been upgraded allowing field representatives to update and access data in real-time at any time of the day: the result is instant information updates which benefit both the sales team and its customers.
Additionally, a wireless warehouse environment has been introduced to Carl F's storage facility - this includes PDA bar code scanners to give total operator mobility.
CarlF go wireless
